UK Deliveries

At Sow Seeds, we work hard to provide a fast, reliable and efficient delivery service across all of the UK. All orders are usually dispatched the next working day and are delivered either via Royal Mail 2nd Class Delivery (3-5 working day service) or 48-Hour Parcel Courier (depending on size and weight). These delivery times shown are to be used as a guide and are not guaranteed.

There are occasions when it can take Royal Mail a little longer to deliver and we ask for your patience in these instances. We are unable to claim for lost items until after 14 WORKING DAYS. If your order is delayed, before contacting us, can we ask that you check the following:

  1. Is your address complete and correct on the order confirmation?
  2. Has the order been left in a safe place or with a neighbour?
  3. Postmen don't always leave a card advising non-delivery, have you checked with your local post office?

We ask that you wait until after 14 WORKING DAYS before contacting us if your order has not arrived....we know this is frustrating, but there is no action we can take until after the 14 working day period.

International Shipping

Please note, we are unable to deliver seeds to countries outside the UK and that now includes the Republic of Ireland, due to BREXIT reasons - sorry not our doing!

We can deliver to PO Box's with certain couriers. Please contact us before placing your order if you wish to send to a PO Box.

Postage & Packaging Rates

Flat rate of £1.95 for orders from £6.00 to £19.99

Free postage on all orders over £20.00

Working Days

A working day includes Monday to Friday and excludes Bank Holidays.

Please note that compensation cannot be offered for delayed deliveries, including situations where time has been taken off work to receive an order.

If you anticipate difficulties receiving your order at a residential address, we recommend selecting an alternative delivery address during checkout.

If you need to amend your delivery address after placing your order, please contact our customer service team as soon as possible. Please note that changes after dispatch may affect delivery times.

Tracking Your Order

Once your order has been dispatched, you will receive a tracking number by email so you can monitor the progress of your delivery.

If you cannot locate your tracking email, please check your spam or junk folders before contacting us.

Failed Deliveries

If the courier is unable to complete delivery because nobody is available at the address, a calling card may be left and redelivery attempts may be made.

If no contact is made with the courier after multiple delivery attempts, the parcel may be returned to us and additional delivery charges could apply for re-dispatch.

We reserve the right to refuse delivery if important access restrictions have not been disclosed prior to dispatch, including narrow access routes, restricted parking, upper-floor deliveries without lift access or other conditions that could affect safe delivery.

If the delivery company determines access is unsafe or unsuitable, you may be offered kerbside or ground floor delivery only. Failed delivery charges imposed by the courier may be passed on where applicable.

How to store your seeds

Store packets in cool, dry, and dark conditions, any open packets of seeds should be stored in an airtight container. Seeds will deteriorate over time, so germination may become less viable and more erratic.