Delivery Information

All orders are usually dispatched the next working day and are delivered either via Royal Mail 2nd Class Delivery (3-5 working day service) or 48-Hour Parcel Courier (depending on size and weight). These delivery times shown are to be used as a guide and are not guaranteed.

There are occasions when it can take Royal Mail a little longer to deliver and we ask for your patience in these instances. We are unable to claim for lost items until after 14 WORKING DAYS. If your order is delayed, before contacting us, can we ask that you check the following:

1. Is your address complete and correct on the order confirmation?
2. Has the order been left in a safe place or with a neighbour?
3. Postmen don't always leave a card advising non-delivery, have you checked with your local post office?

We ask that you wait until after 14 WORKING DAYS before contacting us if your order has not arrived....we know this is frustrating, but there is no action we can take until after the 14 working day period.

Please note, we are unable to deliver seeds to countries outside the UK and that now includes the Republic of Ireland, due to BREXIT reasons - sorry not our doing!

We can deliver to PO Box's with certain couriers. Please contact us before placing your order if you wish to send to a PO Box.

Store packets in cool, dry, and dark conditions, any open packets of seeds should be stored in an airtight container. Seeds will deteriorate over time, so germination may become less viable and more erratic.